I know—committing to improving our accessibility practices can feel like opening Pandora’s Box. It’s a step into the unknown, and that can be intimidating.
But here’s what brings me joy: the moment my clients realize it’s not a scary box of horrors, but a treasure chest. Accessibility, when approached with care, brings joy, delight, and lightness to everyone involved.
When you work with me, accessibility becomes a lens through which you see everything. It’s no longer an isolated or abstract concept. You’ll feel re-energized about your work, your organization, and the impact you make. Done well, improving accessibility isn’t just a necessity—it’s a gift.
The 360° Access Audit is the first step of the journey.
The Accessibility Audit offers a holistic view of your organization, covering your people, digital presence, and beyond. Using my six-step framework, we’ll uncover opportunities for meaningful improvements and craft an action plan that aligns with your goals.
We’ll begin by assessing your current position—exploring your strategy, identifying challenges, and uncovering opportunities. Together, we’ll map various aspects of your organization, from digital platforms to in-person experiences, to gain a clear, comprehensive view of our focus throughout the process.
In this step, we'll review your current DEI goals—whether they focus on diversity, equity, inclusion, anti-racism, accessibility, or belonging—and assess their relevance. We'll explore whether these goals truly reflect your organization's values and the needs of your people, or if they need to be redefined to drive more meaningful impact.
Next, we’ll conduct a thorough review of your current resources, policies, and practices. This includes everything from digital assets and tools to physical spaces, training materials, and existing policies. We’ll assess how well these align with your DEI goals and organizational values.
The next step is to focus on your audience. We'll examine who interacts with your organization—whether they’re staff, stakeholders, or the public—across various touchpoints such as your services, events, and physical or digital spaces.
Next, we’ll assess your available resources—financial, human, and stakeholder-related. Understanding these is key to ensuring that your accessibility strategy is both practical and sustainable, aligning with what you have at your disposal.
Finally, I’ll provide holistic recommendations based on everything we’ve explored together, identifying opportunities and actionable next steps to re-humanize your organization’s infrastructure.
Often, organizations that are deeply committed to their core values find that these values aren’t always reflected in their practices—especially when it comes to accessibility. From this audit, you’ll receive actionable insights on how to breathe new life into your core values, ensuring they are truly reflected in your policies and actions. This way, your values aren’t just known—they’re felt and experienced by everyone, across the board.
You’ll gain a deeper understanding of how your current policies and practices are influencing employee wellbeing, sense of belonging, and their ability to contribute meaningfully to the organization. We’ll identify areas where your culture and people practices either support or hinder these essential elements and provide actionable recommendations to ensure your organization and its people thrive together.
Your internal communications play a crucial role in shaping your organization’s accessibility—helping determine who feels included, excluded, empowered, or overwhelmed. To understand how your internal comms impact your staff’s experience and engagement, we’ll examine various aspects of your communication strategies and pinpoint opportunities to make impactful, delightful adjustments.
Your operational systems shape your organization more than you may realize. Through our audit, you'll gain clarity on how bureaucracy or red tape might be hindering innovation or adding unnecessary complexity. You’ll walk away with actionable recommendations for building solid foundations that support flexibility and creativity, while maintaining the structure and stability needed for long-term success.
You’ll receive an overview of your organization’s external communications—specifically how your marketing and sales efforts may reach or fail to reach certain segments of your audience. You’ll gain insights into the accessibility and inclusivity of your messaging, including who might be left out or overlooked. The recommendations from this section will guide you in developing strategies that enable a larger portion of your audience to fully engage with and participate in your communications.
You’ll come away with valuable reflections on the communities you aim to serve, uplift, or compensate. This might include marginalized groups whose work and wisdom your organization has benefited from, or communities whose struggles and lived experiences are relevant or central to your organization’s core accessibility goals.
I anticipate you might have some questions.
Below are answers to some of the most common ones, but feel free to reach out for more details.
Typically, the 360° Accessibility Audit takes around twelve weeks to complete. The audit itself takes 30 days and then we complete a small piece of work and measure success for the next 60 days. The exact time commitment will vary depending on the size and structure of your organization. Generally, project leads from your team will need to commit about 5 hours per week for collaboration, feedback, and implementing initial actions. The more engaged your team is, the smoother the process is likely to be.
Fees for the 360° Accessibility Audit start at £5,000. The final cost may vary depending on the complexity and scope of your organization’s needs. Please feel free to get in touch to discuss specific requirements and receive a customized quote.
Instead of leaving you with vague suggestions, you’ll receive clear, actionable recommendations. You can choose to implement them independently or collaborate with myself or another consultant to help roll them out. I ensure the process is both practical and sustainable, whether you choose to take it on in-house or seek external support.
I can absolutely assist you in building a strong business case for this work, supporting you to secure the internal budget or external funding. Feel free to reach out at hello@thekowthaconstellation.com.
Ready to transform the way you do business? I’d love to connect and discuss how we can work together.
©2024 Anuradha, The Kowtha Constellation